Things you need to know when visiting Center Parcs.

We have just arrived home from our long weekend at Centre Parcs which has recently opened its doors back up after the Covid -19 Pandemic. I was inundated with questions about what is open and what precautions they have in place, so I thought I would write them all down for you to save you having to trawl the internet yourself for answers.

THNGS TO NOTE:

  • The first thing to note is the arrival time for Center Parts has now changed. Access to accomodation is now from 4pm, however you can arrive and use the facilities from 2pm. This is later than the usual time as there are more cleaning proceeders in place which takes longer.
  • They do ask if you can check in online in advance to try and speed up the checking process
  • Check out is now 9am and everyone must vacate the village by 12pm noon.
  • Center Parcs now no longer offer daily housekeeping, but will supply you with extra towels, however I would recommend taking a couple of your own just in case and any other essentials you may need such has extra kitchen towels and toilet roll.
  • All Tea, coffee, chalk and paper has also been removed so remember to bring this with you as they had limited stock in the shop.
  • Face masks must be worn everywhere indoors. In shops, in the swimming pool until you reach the changing rooms, spa and bars and restaurants until you are seated. make sure you bring them and spares, I guarantee you will find you leave it at the bottom of your swim bag. They do sell them in the shops if you need to purchase them
  • Center Parcs are running on cashless payments, but do accept Apple Pay and Google Pay
  • They are also no longer offering early arrival, or any of the little extras such as birthday or anniversary surprises and the breakfast pass.
  • Hand Sanitiser is readily available everywhere. All high chairs are individually wrapped and opened in front of you.
  • We did notice that no linen was supplied for the infant cot, so I would suggest packing your own if you do require one.

ACTIVITIES:

  • Many of the usual activities are running as normal, although the number of people per session has been reduced
  • All Activities must be booked in advance on the Centre Parcs website, as the booking desks in the village are closed. We managed to book some extras for when we arrived as some time slots were still available.
  • All staff wear PPE everywhere and some of the activities may require you to bring your own one too.
  • All the forest, beach and outdoor playgrounds are open as usual but indoor soft plays are closed
  • The Cycle Centre is also open, but as with all the other activities you will need to pre-book your cycle hire in advance online

SUB TROPICAL SWIMMING POOL & AQUA SPA

  • Entry into swimming pool must be booked in advance online.
  • Temperature checks are done as you enter and face masks must be worn until you reach the changing area.
  • You wait at the changing room entrance until a staff member escorts you to your changing room. each changing room is then cleaned after each use.
  • There is a limited number of people allowed and you are restricted to the following times:
    • Two x 2-hour sessions per three or four-night break
    • Four x 2-hour sessions per seven-night break
  • They ask if you can arrive 15 minutes before your booked session with your swimwear on underneath your clothes to limit the amount of time spent in the changing rooms
  • You are only allowed to take bottled drinks through to the pool area, all towels and anything else needs to be kept in the lockers
  • All the rides and slides including the Wild Water Rapids were open however the waves were not.
  • There are no refreshments available once you are in the swimming pool so make sure you take along drinks with you.
  • There is now a charge of 10p per person per session when you book which I believe they donate too a charity.
  • All showers and dryers are not available
  • The Spa is open but all treatments must be pre-booked in advance
  • They are currently offering a slightly different treatment menu and they have extended the time between treatments to allow for extra cleaning
  • Again showers and hair dryers won’t be available, however you can change in the treatment room
  • You will need to bring a face covering with you as you are required to wear one until you reach your treatment room.

RESTAURANTS AND BARS:

  • All the restaurants were open but on a pre-book basis only, reservations must be booked on the website in advance. Even if you just want a table for a drink, it all needs to be booked beforehand.
  • You can order direct from any of the village restaurants to be delivered to your accomodation
  • All tables are spaced for social distancing and if menus are used they are single-use only. However most places have apps in place to order and pay from.
  • ParcMarket and Treats are open with social distancing measures in place. They did a strict one in one out when we were there, so make sure you have time if you fancy an ice cream. We did notice that the other stores were not open, these two were the only ones.

I know there is a lot to take in, but I can honestly say that we still had such a brilliant time. The kids did all the activities they wanted and us parents still managed to enjoy the break just as much. We ate out, we enjoyed afternoon drinks and bar snacks, we played in the park, went to the beach, got a takeaway the lot. The price reflected the enjoyment we had. There are less people in the village as they are not at full capacity to help you to keep your distance, which was lovely. It didn’t feel too busy at all.

I really hope I have managed to help if you are planning on visiting soon. Please feel free to comment with any additional questions you might have.

Kim x

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